Shipping & Delivery

Shipping Policies

 

- Items availables/stock:  At the moment we recieve an order, we prepare the order in 1-2 business days. The delivery estimated times is:

  • 24 hrs business day (Peninsular Spain*)
  • 48/72  hrs business days (Balearic Islands)
  • Week business days (Ceuta, Melilla and the Canary Islands)
  • 48/72 hrs business days most of countries in Europe.

 

- Articles with "Estimated Time of Delivery" in its product file:

  • Estimated Delivery time: 3-5 business days: Maximum 5 business days for shipping the item
  • Estimated Delivery time: 5-7 business days: Maximum 7 business days for shipping the item   
  • Estimated Delivery time: 7-10 business days: Maximum 10 business days for shipping the item

 

Note:

Orders placed over the weekend or during a holiday will be shipped the following business day.

* Shipping time does not include weekends or holidays.

* Shipping on Holiday Season: Please, consult conditions.

 

If you have a question, please contact us at info@kinafoto.com or throught our contact form.

  

Shipping Costs

* Peninsular Spain

- For purchases under 100€ -  5,95 € shipping costs.

- Free shipping on orders over 100€ (Peninsula)

 

* Balearic Islands, Ceuta and Melilla

Balearic Islands: Shipping costs 45 € for all purchases.

Ceuta and Melillna: Shipping costs 45 €  for all purchases.

 

Please check the cost of postage after completing your order at "My Cart", and before making payment.

 

* Europe

- For purchases under 150€ - 20 € shipping costs.

- Free shipping for  purchases over 150 €  to Europe*.

 

*We offer free shipping on orders over € 100 within the European Union to the following countries: Belgium, France, Germany, Greece, Ireland, Italy, Luxembourg, Portugal, United Kingdom.

 

For other countries orders over € 150- shipping costs depends on the placed order and shipping rates to your country.

Therefore please contact us by email: pedidos@kinafoto.com

  

In "My Cart" the system calculates and reports the exact shipping costs.

The delivery date is calculated in business days and includes the days of preparation.

In case you would like to receive Kinafoto products in different directions, you must have to make a purchase for any different address, this is because the system do not accept more than one destination in a single purchased.

   

Tracking shipments

When we ship an order, we will contact the client by email to indicate the tracking number of the shipping.

 

As soon as you receive your parcel, please check the packaging and inform immediately the courier in charge of the delivery if the packaging is damaged, wet or altered. It is not possible to claim after that moment. Do not accept the package in case of damage and/or alteration.


In case of any issue with the delivery, please inform us via email to: pedidos @ kinafoto.com 

  

Delivery guarantee

In case the order is returned to our office because it was not possible delivery at the address indicated at the purchase. The order will sent again to the client when the shipping costs have been payed. Kinafoto reserves the right to refuse to process an order if exceptional reasons are given.